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Activity 1

 

 

Activity 2

 

 

Activity 3

 

 

OBJECTIVES

 

  • Describe what a conflict is.

  • Identify different types of conflict.

  • Identify different resolution models.

  • Acquire strategies, techniques and tools to act as a conflict mediator

  • Apply strategies, techniques and tools  to solve conflicts.

Unit 5- Mediation and conflict resolution techniques

CONTENT

 

  • Definition of conflict

  • Causes for conflicts

  • Phases within a conflict

  • Different resolution models (and its strategies)

  • Cultural differences which condition conflicts and resolutions

 

INFORMATION

 

LEVEL                                 EQF, level 6

 

ECTS                                  1

 

TEACHING LANGUAGE          English, German, Greek, Italian, Spanish, Turkish

Activities

Presentation of different types of conflicts and models of resolution, reflection and discussion based on examples, practical exercises, debate and analysis off the argument involved, shared opinions

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